Business & Consulting Support Coordinator

Employment Opportunities at Steople Melbourne

We are on the lookout for a talented candidate to join us in Melbourne, Australia. If you think you’ve got the skills, experience and would add to our friendly and dedicated team – put your best foot forward and apply now.

ABOUT STEOPLE

Steople is a values-driven organisation development consultancy. Through our strong, supportive learning culture we deliver outstanding services and solutions to clients while helping all our people to maintain high levels of personal wellbeing.  

We embrace diversity, encourage creativity and provide a work environment where our employees can thrive. We are passionate about what we do and have a proven track record of making real, enduring improvements through our work with businesses, organisations, teams and individuals.   

Our business is growing in Australia, New Zealand and the United States, with plans for broad global expansion in the pipeline. To support this growth, we are looking for a talented support person who wants to be part of a collaborative team, making a real difference to client organisations.  

 

THE ROLE

We are seeking a motivated and capable person to join our team as Business & Consulting Support Coordinator, based in Melbourne. The successful applicant will play a central role in supporting the Steople business and consultants in Melbourne, and will be required to: 

  • Work closely with VIC team members to deliver business and client services administrative support  
  • Take a leading role in ensuring the integrity and accuracy of information in Steople’s Customer Relationship Management (CRM) and Work in Progress (WIP) systems   
  • Assist with planning, organising and coordinating marketing activities and events 
  • Develop, refresh and improve documents in Word, PowerPoint and Excel 
  • In consultation with consultants, set up and administer online psychological assessment processes 
  • Help build and strengthen client relationships by directly interacting with clients, as required, and ensuring high levels of customer service 
  • Assist with project management and calendar coordination  
  • Liaise with suppliers to ensure materials, required to support the business and work with clients, are available in a timely manner 
  • Other administrative support, as required 

SUCCESSFUL CANDIDATE QUALITIES & EXPERIENCE

  • Proven support and administrative capability in an environment with multiple stakeholders
  • Proficiency with Microsoft Office and SharePoint applications, with exposure to other technology systems and processes
  • Motivated and able to thrive in a feedback-rich environment
  • Commitment to learning and constant improvement
  • Passion for client relationship management and customer service
  • Able to effectively plan and organise multiple activities and resources
  • Good attention to detail and ability to gain clarity by asking the right questions
  • Able to flexibly adjust approach and style in response respond to different situations and people
  • Good communication skills with the ability to interact with others in a friendly, respectful and self-assured manner
  • Team player, but comfortable working independently and with minimum guidance when necessary
  • Office Management or Administrative Support qualification is desirable but not essential
  • Previous marketing and/or event coordination experience would be of value

SOUND LIKE THE ROLE FOR YOU? APPLY NOW:

  • Max. file size: 10 MB.